I should "be ashamed"
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SHE should be ashamed for trying to devalue the creative work of someone else!!! What give her the right to pass judgement? Was her child forced to make a purchase? No. It was a choice, and the customer was pleased to make it. That is the only opinion that matters here.
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Wow. Even if (IF) you charged ridiculous prices, that's still between you and your client. The fact that she's overstepping her own daughter's boundaries tells me that either a) she has nothing else to do or b) is upset that her daughter spent "that much" money. Either way, I suspect it has nothing to do with you. You're just getting the backlash of someone else's problem.
Your spider is adorable by the way! Given my fear of spiders, that's saying a lot
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That lady is rude and ridiculous. You are not a big corporation that mass-produces cheap toys. You should be upset, but in the end, you'll need to learn how to shake off people like this. The world is full of weird, rude people. Their nastiness is their own problem and of no fault of your own. Hopefully the majority of your interactions relating to your business is positive!
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This "mother" seems a tad controlling... I feel your pain, yuukkk what a nasty piece of work she sounds. Might make a great book story though... if only I had the talents of Roald Dahl. She sounds like Miss Trunchbull from Matilda.
You have loads of great reviews and your prices are very reasonable, just ignore her. -
The problem with many people is they let emotion take over and respond before they actually think and evaluate the whole situation. I had some people do that to me thru email. I even had one guy write an apology afterward once he calmed down and thought about the big picture. And most "third parties" to a given situation have not idea of the circumstances of the transaction, or for the work you put into making your toys. Take heart that all of the Etsy reviews I saw were 5 star with positive comments. Don't let one bad apple ruin your buzz about your work. And never let others cause you doubt. In the words of Eleanor Roosevelt: "No one can make you feel inferior without your consent".
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I had never seen your toys before so I had a look ,I was surprised they are so reasonably priced.They are adorable and all your other buyers seem very happy,do not let horrible people upset you your work and time is worth every penny and much more
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For the work you are doing you are not overcharging especially given the price of generic toys in big box stores
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I also took a look at your page, and your toys are NOT overpriced. I agree with @DOTTYP that they are actually very reasonably priced. And very cute!!
Plus, like everyone here said, it's not the mother's business how much you charge for your work, that's between you and your client. Except if your client is 6 year old and gave you all her lunch money... maybe that's an exception
Continue your great work!!!
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@stringfellowart Your toys are adorable and not overpriced at all. They are all handmade and unique. Do not take the client's mother email into your heart. Trolls are everywhere.
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Thank you all. You are right, and I can look at it now and just shake my head. I responded to her very professionally but stood my ground. I did offer a refund if her DAUGHTER wanted to return the spider. I haven't gotten a response.
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Good for u:) your toys are not overpriced at all. Nice job!
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Tell that controlling and over bearing Bee-Ach to back off and mind her own business. That type of 'lady' can spend her baby boomer retirement income on cheaply made crap from {insert big box chain store} that not only supports {China / Taiwan / India} economy but keeps American workers at a low pay job where they can't access benefits because the company works them less that 40 hours a week then provides employees information on how to collect food stamps.
Remind her that your creations keep items from the landfill and the income you generate contributes to your local economy while also providing a unique, hand-crafted, one of a kind item that no one else will have. A toy that falls off the assembly line is not unique or special and will not be treasured. Someone (your client) who spends more than 'normal' on a toy that speaks to them will cherish it forever.
"Never give up! Never surrender!" ~Commander Peter Quincy Taggert
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@katrina-fowler You said it perfectly!
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@renduin Great, great advice and insight.
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@renduin Thank you. This is very helpful.
