New SVS website questions

Joshua Chennault

Question about those of use that didn't have a subscription at the time of the new site going live. Will my account be ported over? If not, do I have to make a new one on the new site? If so, will anything I've purchased be available to me on a new account (CB Pro and Jake's Comic Workshop that took place back in July)?

LauraA

@Lee-White Thanks, Lee! I'm sure you guys are dealing with a lot today. But that makes sense.

I tried all day yesterday to log in so I could join, but the site kept telling me my credentials were invalid. The idea was to be to be logged in when I joined and have a smoother transition, but maybe that wasn't necessary, or even possible at that point. This morning I tried to click the link in the general "we're open" email to join, but still couldn't log in, so maybe I'll try joining first and hope I get the email that went out last night. I trust that whatever mistakes I make will all comeout in the wash.

Look forward to seeing you on the other side!

P.S. Edited to say that I figured out the code thing. I was having a dyslexic moment!

AthenaBeana

@LisaF I didn't have any problems logging in! Thanks Lisa!

Julia Hegetusch

@Joshua-Chennault Hi. I am wondering about that too. I brought childrensbook pro a while back and am not a paying subscriber at the moment. But I think I read lee answering this question saying that it will be moved over to the new site regardless of membership status. I'm sure they will have considered this as it will affect quite a few people

Joshua Chennault

@Julia-Hegetusch I got a reply back from an email I sent to support. Seems like they are in the process of moving over those classes (CBPro, Comics Workshop, etc) but will take a few weeks. Only after they are moved would I receive an email to access a new account on their new system. I think I read that email right.

If that email is correct, kinda bummed to miss out a few weeks.

Julia Hegetusch

@Joshua-Chennault oh, interesting. Thanks for the info. Hope it doesn't take to long

Lee White

@Joshua-Chennault it shouldn't be too long. But it is a ton of stuff to move. Literally hundreds of hours of video

Julia

Hi! I am not sure I got everything right. I bought some classes some years ago, that I like coming back to from time to time. Will they still be available on the new site?

Is the new forum free of charge? Or will it be only accessible on paid subscription? I have no receive the invitation email and when I go to the new site, my email is not recognised.

Will the archive of this forum be available after 31.12.2024?

Thank you!

Joshua Chennault

@Julia Not sure how often they check here anymore without a direct ping, but you might try emailing them at support@svslearn.com

They generally get back to you a bit quicker there with more questions on the new site.

Julia

@Joshua-Chennault thank you. I ll try that in a few days time if they don't answer already on the forum